Terms of service
TERMS OF SERVICE
These Terms of Service govern your use of the Slow Tail website and your purchase of products from Slow Tail. By accessing our website or placing an order, you agree to these Terms of Service.
Products and Pricing
We make every reasonable effort to display product descriptions, images, colors, availability, and prices as accurately as possible. Actual product colors or appearance may vary slightly depending on your device or manufacturer updates.
Prices and product availability may change without notice. We reserve the right to modify or discontinue products at any time.
Orders
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, payment issues, or incorrect customer information.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
Shipping
Processing and delivery times are estimates and are not guaranteed. Shipping may be affected by carrier delays, weather, holidays, customs processing, or other circumstances outside our reasonable control.
Please refer to our Shipping Policy for additional information.
Returns and Refunds
Returns, refunds, damaged items, and order cancellations are handled according to our Return & Refund Policy.
Product Use
Customers are responsible for using products according to their intended purpose and any instructions provided with the product. Pet products should be used under appropriate supervision when necessary.
Accuracy of Information
We make reasonable efforts to ensure that information on our website is accurate and current. However, occasional errors relating to product descriptions, pricing, availability, or other information may occur. We reserve the right to correct such errors.
Third-Party Services
Certain services involved in processing payments, fulfilling orders, or delivering products may be provided by third parties. Your use of those services may also be subject to the applicable third party's terms and policies.
Limitation of Liability
To the maximum extent permitted by applicable law, Slow Tail will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.
Changes to These Terms
We may update these Terms of Service from time to time. Changes will become effective when the updated Terms are posted on this website.
Contact Information
If you have questions regarding these Terms of Service, please contact us at: